If an item is not right for you, contact info@pureatlantaapparel.com with your order number, item and reason before sending it back. Our team will confirm eligibility and provide current return instructions.
Item Condition
Items submitted for return should be unworn, unused and in their original condition with packaging and tags intact. Items that show wear, alteration, damage after delivery or missing components may not be eligible.
Refund Review
Approved returns are inspected after receipt. Any refund due is sent to the original payment method. Bank processing times may vary. Original shipping charges and return shipping treatment depend on the reason for return and the terms presented with the order.
Incorrect or Damaged Items
Contact us promptly and include clear photographs of the item and packaging. Keep all packaging until our team responds.